Career Profile
I'm Josh Perry, seeking a career centered around systems administration and security. I bring extensive expertise with diverse systems, encompassing both Windows and Linux. In my current role as a Windows System Administrator for .NET software, I've honed my skills in Windows environments. Simultaneously, my passion for Linux extends into my personal endeavors, where I manage various game and web servers for diverse services. As the founder of my web hosting company, hosted on Digital Ocean, I implement comprehensive security measures, including point-in-time backups on my SQL server. Utilizing Ubuntu with NGINX, I oversee the webservers, which power a successful WooCommerce site generating over $1 million in annual sales. This unique blend of professional and entrepreneurial experience positions me as a valuable candidate in the realm of systems administration and security.
Experience
Managed the migration of client systems from on-premises hardware to Azure Infrastructure. Oversaw the transition of SQL servers, making necessary modifications to SQL schema and scripts to align with Azure SQL syntax.
Provide comprehensive support for internal staff and clients on Azure Active Directory, handling tasks such as creating new accounts, resetting passwords, and troubleshooting email delivery issues within the Office 365 environment.
Manage and maintain virtual machines hosting .NET applications on IIS, overseeing critical components such as Application Pools, DNS, SSL, and SMTP servers to ensure seamless operation
Collaborated with a team of developers using Microsoft's .NET framework in C# to create web applications seamlessly interfacing with our desktop application and database. Our primary focus was on crafting a user-friendly web-facing front end for public consumption, specifically designed for the registration of healthcare services. The development process involved coding in Visual Studio and utilizing Team Foundation for version control. Demonstrating adaptability and commitment to modern development practices, I played a pivotal role in our transition from Team Foundation to GIT and subsequently to Azure DevOps and Github, enhancing our collaboration and version control capabilities.
Leveraging my extensive IT background, I took on the responsibility of provisioning webservers. This encompassed the complete setup and configuration of IIS, DNS, and SSL certificates on Windows Servers. Additionally, I played a crucial role in troubleshooting connectivity issues, ensuring seamless and secure operation of the web servers.
Managed the user experience for our clients' desktop applications, overseeing a comprehensive support system that included a ticketing system and phone support. In the capacity of first-line support, I excelled in delivering excellent customer service within a technical environment, addressing and resolving issues to ensure optimal user satisfaction.
Extended support services to clients by creating custom metrics and reports on Key Performance Indicators (KPIs). This involved writing SQL reports tailored to clients' specific needs, utilizing their data within our desktop software. Collaborated with a diverse range of healthcare entities, including hospitals, in-house IT departments, and outsourced IT teams to ensure seamless integration and alignment with their unique requirements.
Managed the ticket processing for remote clients, overseeing the installation and configuration of servers and various hardware components. This encompassed tasks such as racking and stacking new servers, switches, and routers. Additionally, I took charge of replacing hardware components on servers and provided remote support for offline servers with a local terminal.
Extensively involved in the physical setup, I handled tasks like splicing fiber, running backbones between racks, and deploying copper connections to devices. This included terminating all cable ends and implementing a meticulous labeling system for each port to ensure organized and efficient infrastructure management.